SERVICE SYSTEMS ENGINEERING

SERVICES

In recent years, service has become one of the most important issues in business.

The world’s economies continue to move toward the creation and delivery of more innovative services. Today, business organizations understand more than ever that products can be duplicated and copied.

In order to be special, one needs to cultivate quality service.

A Service System is thus defined by its value co-creation chain in which all relevant stakeholders collaborate dynamically in real time or near-real time to deliver high quality service according to the business, service, and customer goals.

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The world of service includes three main characteristics that affect its quality: the technological infrastructure, the customer and organizational management and operational processes.

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I have the knowledge and experience to meet and exceed your expectations, and offer a variety of services customized to

fit your specific needs. Learn more about the improvements I can help you achieve, and contact me today.

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